Thomson Reuters Eikon
Data and Product Changes
Reuters 3000 Xtra
Datascope
Dealing 3000
Thomson One
Infrastructure
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Formation Live et OnDemand
Formation OnDemand
Vidéos et modules interactifs disponibles à tout moment.
Formation Live
Formations en groupe ou individuelles dispensées par un formateur spécialisé, à réserver en utilisant le calendrier de notre offre Knowledge Live.
Market Data et IT
Thomson Reuters Eikon
Thomson Reuters Premium HELP (Helpdesk Extended Learning Program) is the training resource for Market Data and IT Professionals who support Thomson Reuters products.
- Thomson Reuters Eikon Training for IT Support, additional support tools and resources.
- Thomson Reuters Eikon Training for Market Data and other support tools and guides.
Live Virtual Training (9)
- With Thomson Reuters Eikon there are three new proxy servers. This course will introduce the Update Proxy and provide a look into the configuration of this proxy. Register for this class to get a better understanding of the configuration process.
Course outline:
- Update Proxy Introduction
- Pre-Installation Requirements
- Login to Update Proxy UI
- Help & Support
- Are you supporting Eikon and need an explanation of the new Thomson Reuters Eikon Proxies? Join us for this session as we explain the three new proxies; Time Series, Update and Configuration and what role each play with Thomson Reuters Eikon.
Course outline:
- On-Site Infrastructure
- Explanation of the Time Series Proxy
- Explanation of the Update Proxy
- Explanation of the optional Configuration Proxy
- Additional Help & Support
- Have you recently installed Thomson Reuters Eikon or will be installing the product soon? This webcast will discuss the Deployment Manager tool, which enables you to configure your feeds, understand log files, and more.
Course outline:
- Deployment Manager Home
- Configuring Real-Time Connection
- Defining How to Retrieve Permissions from DACS
- Creating Feed Names
- Enabling Update Agent Services
- When to turn on Log Files
- Locating Log Files
- If you have recently installed Thomson Reuters Eikon or will be soon, this session will cover the topics to help you with troubleshooting steps for News, Feed and Charting.
Course outline:
- Troubleshooting News
- Troubleshooting Feeds
- Troubleshooting Charts
- Additional Help & Support
- Are you a Corporate Administrator with access to the Thomson Reuters Eikon Administration Portal? Join us for this session as we demonstrate the useful functionality this portal offers such as creating and managing groups of users, running reports, troubleshooting permissioning issuers, resetting passwords and more.
Course outline:
- Accessing the Portal
- Setting Up and Managing Groups
- Troubleshooting Permissioning issues
- Reports
- Reset Passwords
- Support Tools
- Are you new to supporting Thomson Reuters Eikon? Join this webcast for a demonstration of Thomson Reuters Eikon. We will cover topics such as How to get the most from the home page, saving files to the Thomson Reuters Drive, Creating Flex Documents and utilizing Thomson Reuters Eikon Excel.
Course outline:
- How to get the most from the home page, saving files to the Thomson Reuters Drive, Creating Flex Documents and utilizing Thomson Reuters Eikon Excel.
- This course provides an introductory insight into identifying the sources of data within Thomson Reuters Eikon, and the how to troubleshooting potential issues, as well as common spreadsheet questions and general troubleshooting tips.
Course outline:
- Identifying the sources of data within Thomson Reuters Eikon
- How to troubleshooting potential issues
- Does your company plan on migrating existing 3000 Xtra users to Thomson Reuters Eikon? If so, join this informative webcast for a discussion and demonstration of migration tools that will assist you with this journey. We will cover main topics such as converting existing Kobra and PPPro sheets as well as cite important online resources created for this task.
Course outline:
- The Components of Eikon
- 3000 Xtra Kobra vs. Eikon Kobra
- PPPro vs. Eikon Excel
- Migration Portal
- Knowledge Network Portal
- Do you currently support 3000 Xtra users within the RMDS/TREP-RT framework? Do you have plans of migrating these 3000 Xtra users to Eikon within the RMDS framework? If so, join this session for a comparison of the infrastructure components and a demonstration of how to install and configure Eikon.
Course outline:
- Downloading Eikon
- Infrastructure Components
- Comparative Diagrams
- Configuring Communications
- Eikon Mobility
- Questions?
On Demand Training (36)
- This module includes the following topics
- About the Self-Ordering Service
- Create a New User
- Modify a User
- Remove a User
- View Your Order History - My Account for Financial Professionals is the new strategic online self-service channel for customers, providing a single point of access to support, learning, service & admin resources. You will benefit from the ability to:
* Customize your home page
* Enter search criteria for Instrument changes, Data &
* Product Notifications online
* Raise & track Service Requests online using the enhanced
Contact Us function
* Access e-invoicing with a single sign-on
* Access Product support documentation & downloads
* Provide comments & suggestions via a new
* Feedback Channel
Watch this video to see how My Account can help you. - This course covers the following:
Introduction
What is Deployment Manager?
Deployment Manager Home
Configuring Deployment Manager
Real Time Connections
DACS
Creating Feed Names
Data Backup Unit
Enabling Update Agent
Utilizing Log Files
More Information - This course covers the following:
Introduction
What is Deployment Manager?
Deployment Manager Home
Enabling Update Agent
Utilizing Log Files
More Information - This course covers the following topics:
Introduction
What is the System Test Tool?
Running the System Test Tool
Reviewing System Test Results
More Information - Thomson Reuters Messenger Compliance is a hosted compliance solution for Thomson Reuters Messenger users. Messenger Compliance Reviewer Portal enables you to create rules between groups, disclaimers, and more all while helping financial companies meet regulatory demands and contain risk.
Total Running Time 9:47 - Thomson Reuters Messenger Compliance Reviewer Portal is a hosted compliance solution for Thomson Reuters Messenger users which helps financial companies meet regulatory demands and contain risk. Through the Administration Portal there is compliance support for Messenger, including all instant messages, commentaries and replies, screenshots, file sharing, forms, Public IM connectivity and chats.
Total Running Time 16:58 - Thomson Reuters Messenger Compliance Reviewer Portal is a hosted compliance solution for Thomson Reuters Messenger users which helps financial companies meet regulatory demands and contain risk. Through the Administration Portal there is compliance support for Messenger, including all instant messages, commentaries and replies, screenshots, file sharing, forms, Public IM connectivity and chats.
Total Running Time 16:58 - Watch this video to learn how to ensure when you go live on Thomson Reuters Eikon you can continue using your own customized screens. In this video we will show you how to:
* Access the File Transport Tool
* Upload Files
* Add a Description
* Submit Files
* Access Uploaded Files
* Locate the File Transport Tool in Customer Zone
Total Running Time 4:15 - A Quick Start guide to Charting and Technical Analysis in Thomson Reuters Eikon
Total Running Time: 4:50 - A Quick Start guide to working with Thomson Reuters Eikon Excel.
Total Running Time: 3:03 - This module provides an overview of the tasks that IT Managers and IT Specialists are involved in during the Thomson Reuters Eikon migration. It also provides guidance on how to quickly locate in-depth supporting information and instructions.
- Locked out? Learn how to get a reminder and reset or change your password.
- This link provides IT Managers and IT Specialists with quick access to in-depth detailed guidance on how to carry out Thomson Reuters Eikon migration tasks. Links are provided to all documentation covered in the Detailed Technical Migration eLearning listed above.
- An overview of the migration process from existing Thomson Reuters products to Thomson Reuters Eikon. It outlines responsibilities of Market Data Managers to ensure successful migration including adding/swapping/removing Users, administrating Users and invoicing & payment processes.
- This module provides a technical overview of the Thomson Reuters Eikon Product Infrastructure. It introduces the three deployment models, explains the purpose of any on-site devices, considers mobile access and outlines how to download and install Thomson Reuters Eikon.
- An introduction to the self-service support tools available to help you better serve users during their migration to Thomson Reuters Eikon; covering how to access and use self-service tools through the Customer Zone, the Migration Portal & Contact Us facilities.
- This module introduces, at a high level, the Thomson Reuters Eikon desktop software release policy, the key drivers behind the policy and the different types of software packages that will be delivered by Thomson Reuters.
- This link provides developers with access to the Thomson Reuters Online Help available to support Product Users following their migration to Thomson Reuters Eikon. The Online Help facility includes access to technical documentation and code samples.
- Thomson Reuters Messenger Compliance Reviewer Portal is a hosted compliance solution for Thomson Reuters Messenger Users which helps financial companies meet regulatory demands and contain risk. Through the reviewer portal there is compliance support for Messenger, including all instant messages, commentaries and replies, screenshots, file sharing, forms, Public IM connectivity and chats. The reviewer portal is a secure web-based console which provides a 7 year default transcript log retention, with an option to customize the archiving period. Additionally, Messenger Compliance Reviewer Portal provides compliance officers company-wide access to all messages. Advanced flagging rules prepare messages for review with automated keyword and phrase scanning, random sampling, and message categorization.
- An overview of the Thomson Reuters Product Migration process, providing a comparison between the products within scope for early Thomson Reuters Eikon phases.
- An introduction to the key features and benefits of Thomson Reuters Eikon and how they help support an excellent customer experience.
- This is a link to the Thomson Reuters Eikon Desktop software release policy document referred to in the Thomson Reuters Eikon Deployment Policies module shown above.
- This document describes the system requirements needed to install Thomson
Reuters Eikon. - This document provides a step-by-step guide for Corporate Administrators when using Thomson Reuters Eikon Administration Services and is supported by more comprehensive documentation available in the Administration Services online help page.
- This quick reference guide provides Corporate Administrators with a summary of how to access the suite of secure, user-friendly, web-based Administration Services in order to troubleshoot common entitlements issues, view results of workstation system tests, access past reports, reset passwords and set up and manage groups of users.
- This guide accompanies the Supporting Users module; providing access to the self-service support tools available.
- PDF: Installing and Starting Thomson Reuters Eikon
- PDF: Using Content Explorer
- PDF: Managing My Workspace
- PDF: Working with News
- PDF: Charting and Technical Analysis
- PDF: Working with Communities
- PDF: Working in Microsoft Excel
- PDF: Pricing and Valuation
- PDF: Programming in Thomson Reuters Eikon
- This document describes the system requirements needed to install Thomson
Reuters Eikon.