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  • My Account: A fast, clear, smart way to manage your account - (05:56) View description

    My Account for Financial Professionals is the strategic online self-service channel for customers, providing a single point of access to support, learning, service & admin resources. You will benefit from the ability to:

    • Customize your home page more
    • Enter search criteria for Instrument changes, Data &
    • Product Notifications online
    • Raise & track Service Requests online using the enhanced Contact Us function
    • Access e-invoicing with a single sign-on
    • Access Product support documentation & downloads
    • Provide comments & suggestions via a new
    • Feedback Channel Watch this video to see how My Account can help you.

  • How to Customize your My Account Home Page (pdf) View description

    This short guide explains how you can customise the My Account home page to display what is relevant to you. You can also create a shortcut to product information for easy access to documentation including guides and brochures, frequently asked questions and software downloads.

  • Access Statement Process Overview - (05:01) View description

    Thomson Reuters is introducing a new way to manage the Datafeed Access Declaration (or Dad). This includes automation and working online via My Account. While The current DAD is used for you to declare entitlements for both Eikon and other Enterprise application, the future model will separate more these into different work flows. This video will show you how the new Access Statement will work.

  • My Account Registration Guide (Document) View description

    Document guide with images showing how to register for My Account and Electronic Invoicing.

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  • My Account Registration Guide in Chinese (Document) View description

    Document guide with images showing how to register for My Account and Electronic Invoicing (in Chinese).